Email ServicesAvailableEmail Delivery

SendGrid + Wisdom LMS

Send your broadcasts and platform email through your own SendGrid account, from your own address, so your messages arrive under your organization's sending reputation rather than a shared one.

What This Integration Does

Email that reaches the inbox is a deliverability problem, not a sending problem. Connecting SendGrid means your announcements, reminders, and platform notifications go out through an account you control, from an address on your own domain, with your own authentication records behind them. That is the difference between a course deadline reminder landing in the inbox and landing in spam.

Once connected, SendGrid is what carries broadcasts, the platform's bulk email to targeted groups, enrolled learners, or your whole user base. You nominate SendGrid as your default for transactional email, promotional email, or both. Messages are personalized with the recipient's name, sent in batches with progress tracked as they go, and any failure is recorded with its error so a broadcast can be retried rather than silently lost.

Key Capabilities

Broadcast Delivery

Broadcasts to user groups, to everyone enrolled in selected courses, or to all users are delivered through SendGrid, with sending progress counted as it runs.

Your Sending Identity

Set your own from address and from name, so recipients see your organization rather than a generic platform sender.

Transactional and Promotional Defaults

Nominate SendGrid as the default for transactional email, promotional email, or both, so you control which kinds of mail route through it.

Personalization

Broadcast content supports first and last name tags, so a message to several thousand people still addresses each person by name.

Failure Reporting and Retry

A broadcast that fails records the error and how far it reached, and can be retried from the Outbox rather than rebuilt from scratch.

How to Set It Up

  1. 1

    In your SendGrid account, create an API key with permission to send mail, and verify the sending domain or address you intend to use.

  2. 2

    In the Wisdom LMS SaaS Portal, open Integrations and add SendGrid.

  3. 3

    Enter the API key, your from address, and your from name.

  4. 4

    Choose whether SendGrid should be the default for transactional email, promotional email, or both.

  5. 5

    Save and enable the integration, then send a test broadcast to a small user group to confirm delivery.

Used In These Use Cases

FAQ

Frequently AskedQuestions

Connect SendGrid and Reach the Inbox

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